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Mortgage Marketing Tips: #55
Marketing, Training and Lead Generation for Mortgage Brokers and Loan
Officers
How to Survive and Thrive as a Mortgage Professional in
the New Millennium
It used to be that mortgage originators had proprietary access to the
banks and mortgage companies and their loan programs in their geographic
area. With this proprietary access, as a mortgage professional you held
somewhat of a monopoly on the funds which your prospects needed. If they
wanted to buy or refinance a home, there were only a select few choices
the
prospective borrower had to choose from.
This is no longer true. Mortgage professionals no longer have one of the
few keys to this coveted market. The explosion of the internet and the
proliferation of mortgage lenders on this amazing tool has single-handedly
eroded your edge in this respect within the last 800 days. That's how
recently the internet has taken the world as we know it by storm and, as a
consequence, changed a fundamental assumption in mortgage financing
forever.
Other factors are also changing your industry. The downwards pressure on
commission, the widespread consolidation of mortgage lenders, the
encroachment of real estate, banking and insurance companies into the
front end of the real estate transaction, the increasing incidence of
in-house lenders . . . all of these factors and more have shifted the
ground beneath your feet.
What are you going to do about it?
I'll tell you this. As long as your "edge" is carved out of assumptions
about the way this industry works -- a blind faith that you will be
protected by flimsy rules and an adherence to the way things were --
you'll get swallowed up by the shifting ground. You can't build a
successful mortgage business based on the old rules.
The ONLY thing that you can safely hinge your future on -- the ONLY basis
that will endure -- is a solid understanding of your prospects' and
customers' needs.
And you must understand that some of their needs will shift. Prospects
used to rely on you only to get them access to the mortgage funds. Now
they have what seems like an unlimited number of avenues for getting a
mortgage loan. If the sole basis of your pitch to your prospects is your
ability to get them a loan, guess what? You may soon be out of
business.
I know this is a greatly simplified example, but it's essence is solid. It
is IMPERATIVE that you keep abreast of what your prospect and customer
needs are because if you don't, you'll be out of business.
Your job as a mortgage professional is to make it EASY for your prospects
and clients to achieve their needs. Processing a mortgage loan is
one means of helping them accomplish this need, but it is not a need in
and of itself. Mortgage loans are a commodity so you'd better
find more and better ways to help them achieve their base needs (i.e.
Getting the home they want, Manageable Payments, Debt Reduction or
Elimination, Financial Planning, Etc.).
You can bet your career on the following. The prospect and customer of the
new millennium:
- will NOT do business with you just because they see your face around
town
- will NOT accept vague, empty promises
- WILL hold you to your word and push you for more and better service in
less time at less cost
- WILL demand that you have the knowledge and skill to take the leading
edge with respect to helping them achieve their needs
Are you prepared to meet these needs? Do you have a plan to help you
survive the certain fallout in this industry? Do you have what it
takes to thrive?
If you are not absolutely certain and confident about how you can make
this happen for yourself in your marketplace, you should become a Magnetic
Mortgage Marketing member today!
Learn more at: Mortgage
Marketing Tips
(Mortgage Marketing Training and Lead Generation for Mortgage Brokers and
Loan Officers)
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